Frequently asked questions
Quick answers to the questions we hear most often.
License
Is there a warranty on my item or a guaranty on my item?
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How many websites can I use Rogan in with a regular license?
According to Envato’s licensing, you can use Rogan or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.
Is Rogan Gutenberg compatible and latest WordPress supported?
Yes, Rogan is compatible with Gutenberg.
How many shortcodes/blocks/elements are there in Rogan?
There are over 200 shortcodes/blocks/elements in Rogan WordPress Theme. You can use any block/element into any page as you want.
What is your refund policy and terms and conditions?
We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy
Pricing & Support
Is the price of the theme one-time or recurring (monthly/yearly)?
The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.
Is the theme supported WPML and MailChimp Subscribe form?
Yes, Rogan comes with ThemeForest’s standard 6 months support. We conduct the support via theme’s “Comments” section and also our support ticketing system.
What will happen if my support is expired after purchasing my item?
After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.
What things and what area are covered in support?
In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
- Solve bugs if there is any (bug means if any feature is not working as it should)
- If you have any question we will answer it
- After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.
Purchasing Online
Where can I find instructions on how to use my watch?
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What page builder is integrated into Rogan WordPress Theme?
Rogan WordPress theme comes with “Elementor” which is a very advanced, drag-n-drop page builder. For Elementor related issues, you may check their support: https://elementor.com/support/
Is Rogan WordPress 5.0 compatible and GDPR ready?
Yes, Rogan is compatible with WordPress 5.0 and higher versions.
Is WooCommerce shop and Elementor builder available in Rogan?
Yes, WooCommerce is integrated and fully functional in Rogan. You can build your own store using Rogan.
Returns
How do I repair an item on envato market?
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